Networking Operation

NETWORK OPERATION 

This service includes all equipment and systems infrastructure that, together with operational management, guarantees a quality service and that business requirements are met.

Network Operation and Maintenance services include project, planning, management, day-to-day operation of the system, with professionals at the client's facilities.

All services are flexible in terms of configuration and adaptation to customer needs.

Tropic offers to the telecommunications service providers the network operation service, within the patterns established by the regulations of the Switched Fixed Telephony System - STFC.

The service is based on the provision of infrastructure in 3 layers:

• Voice Platform: to provide access to the provider's customers and interconnections with the other providers, control and charging of calls and application of services.
• Operation Support Systems Platform: This is a set of tools and systems that guarantee the vision of the network operation, verifying indicators and anticipating the trends of network events.
• Business Support Systems Platform: This is a set of tools and systems that guarantee the vision of the business, verifying indicators and ensuring that the operation has the expected profitability levels.
• For these 3 layers, Tropic supplies equipment of the Vectura line, of proven quality in our market, as well as partnerships with the best suppliers of equipment and systems.

Network management is offered through:

• Specialized technicians in the 3 layers: providing a service without interruption and meeting the demands based on the contracted service levels. These technicians belong to teams formed by professionals with extensive experience to guarantee the systems a rigorous performance according to the specifications.
• Processes adherent to the client's operation: providing reports and process flow defined with the client for the areas of operation, business and regulated management, according to the periodicity and levels of service contracted.
• Tropic makes the commitment to network performance through the Service Level Agreement - SLA and Key Performance Indicator metrics - KPI. Based on these measures, our customers can focus on the commercial strategy, brand and expansion of the core of the network and subscriber base.

Service Management - Network Operation and Maintenance

The Tropic Services Management provides an end-to-end solution, from the project and implementation of the network, with its operation and maintenance, as well as the metrics and analysis of the measurements and in accordance with the data obtained by taking Preventive actions.

With this model, the Operator can achieve more aggressive CAPEX and OPEX objectives.

Customer Benefits: 

• Focus on business
• Network Quality Assurance
• Operation and Maintenance cost reduction
• Efficient operation of the equipment