Noc Network

A network operations center or NOC is a centralized location where IT support technicians can supervise, monitor and maintain client networks.

Many managed IT service providers (MSP) use these centres to ensure 24/7 uptime for all of their clients. An MSP maintains an in-house NOC, outsources a third-party provider, or chooses a mixed solution; nevertheless, NOC services, functions and responsibilities stay the same.

WHAT ARE THE NOC SERVICES?

The NOC is a central point for software distribution and updating, performance monitoring, coordination with affiliated networks, network troubleshooting, and router and domain name management.

But that’s not all it can do. There is a wide variety of NOC services that are provided including the following:

• Performance reporting and improvement recommendations
• Firewall and intrusion prevention system monitoring and management
• Network discovery and assessments
• Optimization and quality of service reporting
• Patch management and whitelisting
• Backup and storage management
• Email management services
• Voice and video traffic management
• Antivirus scanning and remediation
• Shared threat analysis
• Policy enforcement
• Application software installations, troubleshooting and updating